Performance/Capacity Analysis & Sizing

As your application workload becomes more complex, and the iSeries platform grows in sophistication, it's increasingly difficult to decide which processor model you should upgrade to.

Integria's Performance Analysis & Upgrade Modelling service helps you determine exactly what you need.

Detailed examination of your application workloads combined with growth predictions provide the inputs to sophisticated iSeries modelling tools.

As a result of this service, you'll know precisely your requirements for :

• Batch Processing
• Interactive Processing
• Main Memory
• Disk Storage
• Network Interface (Ethernet/Token Ring)
• iSeries Model Options

Alternatively, some customers use our Performance Analysis to help avoid or delay a system upgrade. Here, the emphasis is on identifying and removing bottlenecks, system tuning, and optimising job scheduling.

So, if you're looking for an iSeries upgrade, or you just want to get the most from your existing system, Integria will make sure you get it right!

ExpertCall

If you rely on the core OS/400 components to run your business, and occasionally require additional technical assistance, Integria's ExpertCall service provides the support you need.

Our iSeries expertise can be available to you through ExpertCall telephone and dial-in support, via our call management Helpdesk.

The ExpertCall package lets you tailor the support you need, through the purchase of a specific number of calls, or 'incidents', which can be used to assist in the resolution of OS/400 problems, queries etc., including:

• Usage and installation questions
• Configuration issues
• Problem identification
• Planning assistance

With ExpertCall, we have systems available running multiple versions of OS/400 on Token Ring and Ethernet, to allow us to closely replicate typical Customer environments for problem identification and resolution.